Telework PH

A lot of customer support representatives just give solution to customers’ problems. But customer service is not just about that. It is about really “hearing” the customers. What this means is that, while they need a solution to their problems, they also need to feel special. That is what makes them stay with you. After all, that is the true goal: to make them loyal to you. We seriously don’t want your customers to be thinking, “they are just another customer”.